Have an issue or want to learn more about our security products? Find the information you need from our step-by-step guides on how-tos, troubleshooting, and much more. Simply navigate below to one of our features and click to get started.

How-To Configure

Having Setup Troubles?

Walkthrough Documents

  • 4.20 to 4.25 Firmware Upgrade
  • 4.25 ZyWALL/USG Initial Setup
  • Device HA Troubleshooting
  • Firmware Upgrade Procedure
  • Preparing ZyWALL/USG for PCI DSS Compliance
  • WAN - Load Balancing (ZyWALL VPN Firewall)
  • ZyWALL Active Directory Setup
  • ZyWALL Registration
  • ZyWALL/USG Firmware Upgrade Procedure
  • AntiSpam - Walkthrough
  • Geo IP Blocking
  • Geo IP Blocking Scenario
  • How to use certificates with ZyWALLs
  • UTM - AppPatrol (Next-Gen USG)
  • UTM - Content Filter (Next-Gen USG)
  • UTM - Content Filter (USG)
  • UTM - Content Filter using Active Directory (ZyWALL VPN Firewall)
  • UTM - IDP (Next-Gen USG)
  • UTM - KAV (Next-Gen USG)
  • UTM Content Filter 2.0 Setup
  • BWM Setup (ZyWALL)
  • NAT - 1:1 Address Mapping (Next-Gen USG)
  • NAT - Port Forwarding (Next-Gen USG)
  • NAT - Port Translation (Next-Gen USG)
  • Policy Routing - Walkthrough
  • Port Role Setup (ZyWALL VPN Firewall)
  • VLAN Setup (Next-Gen USG)
  • WAN - Load Balancing (ZyWALL VPN Firewall)
  • WAN Bridge (ZyWALL VPN Firewall)
  • Device HA Pro
  • Device HA Setup
  • SSL VPN SecuExtender (4.0.0.1 and above)
  • VPN - SSL w/Active Directory Auth (ZyWALL)
  • VPN - Client-to-Site (USG)
  • VPN - Client-to-Site w/User Based PSK
  • VPN - Concentrator
  • VPN - GRE Failover (Next-Gen USG)
  • VPN - IKEv2 Server Role (Next-Gen USG)
  • VPN - L2TP (Next-Gen USG)
  • VPN - Site-to-Site
  • VPN - Site-to-Site bypassing NAT router (ZyWALL VPN Firewall)
  • VPN - Site-to-Site w/SNAT
  • VPN - SSL All Traffic (ZyWALL VPN Firewall)
  • VPN - SSL Tunnel (ZyWALL VPN Firewall)
  • VTI (VPN Tunnel Interface)
  • Wi-Fi - AP Controller Setup
  • Wi-Fi - Guest Wi-Fi (Next-Gen USG)
  • Wi-Fi - WLAN & LAN bridge (ZyWALL USG 20W)
  • ZyWALL/USG Hotspot Setup (Billing)
  • ZyWALL/USG Hotspot Setup (Free-Time)

Troubleshooting Documents

  • Anti-Spam - Troubleshooting
  • Anti-Virus - Troubleshooting
  • AppPatrol - Troubleshooting
  • Content Filter - Troubleshooting
  • Device HA Troubleshooting
  • NAT - Troubleshooting
  • Policy Routing - Troubleshooting
  • WAN - Troubleshooting
  • VPN - Troubleshooting
  • VPN Firewall Settings
  • WiFi - Troubleshooting